Website maintenance is one of the most important and under serviced areas of web designing. Once the web design phase ends, the actual work begins. Unfortunately many web design firms and their clients do not give this phase much importance. However our philosophy at MiracleworX is quite different.
We have worked very hard to create a system and a team to help our clients update their sites as efficiently as possible. With a ticketing system that tracks each request we ensure that nothing slips through the cracks and each request is given its due importance.
Our clients know that there is someone who will respond quickly and efficiently to their requests. This encourages them to keep updating their sites and remain very active. They are able to respond faster to industry changes and their sites are always up-to-date.
I love it when clients treat our support team members like their own. There is a deep trust and appreciation between the client and our team which in turn fosters not only routine work but also innovation and risk taking by the client. Due to this dynamic our client websites are always evolving.
In our crazy world business owners are always stretched for time and resources. Have proactive website maintenance resources gives them one less thing to worry about and frees them to concentrate on their core work.